I can't upload video

It won’t let me upload the video.
I tried several measures and I can’t.
Does anyone know why?

image

Have you followed the instruction shown on the video properties accepted? Please do the upload on a desktop instead of mobile. You can also get real-time support at Telegram: Contact @proofhumanity

What is the resolution and file size of your video?

Yo tampoco puedo subir la foto ni el video, me dice error.